The hand crafted American leather suspension Rivet Pearl saddle is made to form to your own unique anatomy. Its received fantastic reviews and looks set to become a timeless classic here in the UK
Road cc say 'superb long haul saddle and better value than a high end Brooks'
Delivery status reports
From the moment you place an order with Victor & Liberty, you will be kept informed of its status via email. All orders placed before 20.00 (8pm) UK time ship the next working day.
Out of stock items
We aim to have out of stock items back and available within a week. You will see if items are out of stock on the website and you can keep informed of the item’s availability by using the ‘Email me when back in stock’ link on the item’s page. Or if you have any questions about an out of stock product then please get in contact.
Delivery is free on all orders using an economical Royal Mail service, which usually arrives within 48-hrs of dispatch. We also offer next day guaranteed Royal Mail delivery at checkout, which guarantees that your order will arrive before 13:00 (1pm) the working day after dispatch.
As long as you order before 20:00 (8pm) UK time, your item will be dispatched the next working.
Returns & Exchange Policy
We want you to be totally satisfied with the products we supply to you. Victor & Liberty offer a 30-day returns policy for products bought on our website.
Every order to a UK address includes a returns form and printed returns label (postage paid). Unfortunately we are not able to offer free returns on international orders; it will need to be returned at the buyer’s expense.
If you would like an exchange or simply a refund, please indicate as such on the returns form and send it back to us with your returned item(s) within 30 days from the date of purchase.
The right to return or exchange items does not affect your statutory right to cancel.
When you return an item please consider the following:
If you do have any questions about your return once it has been posted, please email firstname.lastname@example.org. Please include the date the item was posted, which address it was sent back to, and the name it was sent under i.e. as much info as possible so we can get back to you quicker.
Important note for international returns: If you return an item please use your country specific customs information document. If not attached, there is a chance that the returned package will be refused entry to UK, and customs may send it back to you. Victor & Liberty is not responsible for incorrectly marked returned items, or any associated return import costs.
Orders can be placed online for delivery to most international destinations quickly and easily. Shipping is a flat rate per order. When you create your account and specify your delivery address, the relevant shipping rate will appear during checkout.
If your order is over £75 to Continental Europe or £100 for the rest of the world, delivery will be free of charge.
Customs & import charges: Orders shipped outside of the EU may be liable for customs & import charges. Any customs & import charges are the responsibility of the recipient. For more information about whether customs & import charges applies to you, including the rate of charges, please contact your local customs authority.
VAT: We are required to charge VAT on goods delivered to EU countries. VAT is not charged on goods we send outside of the EU, however you may be required to pay VAT (or the equivalent) when receiving goods from us.
Where required by law, we will attach a customs declaration label on international orders.
Estimate Delivery Times
Based on our experience, here’s an estimate for delivery times:
UK / N Ireland 1 - 3 days (or next working day with Special Delivery)
Europe 3 - 6 days
United States 4 - 8 days
Canada 4 - 8 days
Japan 4 - 8 days
Australia / New Zealand 4 - 10 days
Rest of the world 6 - 14 days
All of our products have been carefully selected and quality of workmanship is high on the consideration. Understandably, on the rare occasion, stuff doesn’t work as good as it should. If your purchase fails to live up to expectation, then please contact us to arrange a warranty return.