Terms & Conditions

Terms & Conditions Returns Policy: This policy applies to all online purchases made via www.victorandliberty.com This policy does not apply to purchases made over the counter at the Victor & Liberty store in Hebden Bridge, West Yorkshire Please note that we reserve the right not to accept your order in the event, for example, that we are unable to obtain authorisation for payment. We offer a refund on goods returned for any reason, providing they are returned within 90 days of the delivery date. If you change your mind: If you wish to cancel your order, please return the goods, in the original packaging, including all protective packaging within 45 days of the delivery date. On receipt of the goods, we will reimburse the purchase price (excluding postage if paid for next day delivery) onto the credit/debit card used to pay for the goods within 10 days. We recommend using a recorded delivery service to post the goods back to us, as we cannot be responsible for any loss or damage to the goods until we receive them. If you wish to exchange your goods for another size or colour or indeed alternative product, please email info@victorandliberty.com and let us know what size/colour or alternative product you would prefer and we will hold the item for you. Upon receipt of the original goods (in the original packaging, and unworn) we will post the new size/colour or alternative product to you Our Commitment to Privacy: Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. The Information We Collect: This notice applies to all information collected or submitted on this website. On some pages, you can order products, make requests, and register to become a member. The types of personal information collected at these pages are: Name and postal address Email address Telephone number Payment Methods: We accept all the major credit / debit cards via our payment gateway (PayPal & Skrill). Online Orders & Card Security: All credit / debit card orders placed online are made on a secure, encrypted server to ensure the privacy and security of your information. All payment transactions take place on the secure encrypted server of our payment processor - we never have access to your card details at any time. Terms of sale By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. In order to purchase from victorandliberty.com you must be over 18 years of age and possess a valid credit / debit card or PayPal account. When your order is accepted we will inform you by email. When placing an order you undertake that you are the authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. Company Registration Number - 8613350